Help
How can we help?
Quick answers to what people ask most. Still stuck? Send us a note below and a real person will get back to you.
How do I change which jobs I see?
The board follows your profile: where you are, how far you’ll travel, and the fields you’re interested in. Change any of them on your account page. Choose no fields to see every field.
Where do the jobs come from?
Two places. Openings from employers' own career sites, which we check every day and take down when the employer does. And openings shared by people who know about them, marked with how they know: they work there, they know someone who does, or they saw it posted.
What are insights?
Notes on a job from people who know the company: they work there, used to, interviewed there, or do the same job somewhere else. They cover things a listing doesn't, like the interview, the team and the real pay. How someone knows is their own word, so weigh it like advice from someone you just met.
What does "Referral available" mean?
Either the person who posted the job has referral slots open, or someone who works at the company offered on an insight to refer people (look for the gold Can refer badge). Message them and ask.
Why can't I message the poster on some jobs?
Jobs from employers' career sites weren't posted by a person, so there's no one to message. Apply through the link. You can still message anyone who wrote an insight on it and said they're open to messages.
Can anyone see my name or email?
No. Everyone appears by a random username, like quince-0264. Your email is never shown, and messages stay inside the site. If you add contact details to a posting yourself, those are shown, since you chose to.
How do I edit or delete something I shared?
Your openings are under Your postings and your insights under Your insights, each with Edit and Delete. Deleting your account on the account page removes everything.
How do I report something?
Every posting has a Report link, every insight a flag, and every profile a Report button. Reports come to us, and we act on them.
I'm not getting emails.
The daily summary comes from digest@jobsiknow.xyz, and only when something is new for you. Check your spam folder, and mark it as not spam. You can turn it off on your account page.
Still stuck? Ask us
It lands straight in our inbox. Tell us what you were trying to do.